Explore commonly asked questions (FAQs) about PortVerse and its functionalities. For any additional inquiries, please don't hesitate to reach out to our dedicated support team.

Visit https://www.pcs.gov.pk/ and click "Member Area" to access the login interface. Enter your User ID and Password; upon success, the dashboard appears where you expand Vessel Operations and select the Delivery Order tab.

Yes, a PSW User ID is required. Register via the subscription process under your applicable user type: * Customs Agent: Register as a Customs Agent. * Shipping Agent: Register as a Shipping Agent. * Trader: Register as a Trader.

* **Customs Agent**: An active PSW ID and a valid Customs Agent Licence Number. System requirements: Windows or Mac as specified in the manual. * **Shipping Agent**: An active PSW ID and credentials. System requirements: Windows or Mac as specified in the manual. * **Trader**: An active PSW ID and credentials. System requirements: Windows or Mac as specified in the manual.

* **Customs Agent**: On the Delivery Order screen, select Vessel Operations and click Issuance Request in the Action tab. Enter the BL number, select Licence Number, Trade Name, Business Name, and Bank Details. Select the payment mode and validate FI, attach a copy of the BL and other relevant documents, check the acknowledgement button, and submit the request. * **Trader**: On the Delivery Order screen, select Vessel Operations and click Issuance Request in the Action tab. Enter the BL number, select Business Name and Bank Details. Select the payment mode and validate FI, attach a copy of the BL and other relevant documents, check the acknowledgement button, and submit the request. * **Shipping Agent**: On the Delivery Order screen, select a Vessel Intimation Report (VIR) and click Edit in the Action tab. Enter the DO number, validity date/time via calendar, select the shipping line, add remarks (optional), manage Notify Party via Add/Edit/Delete, then proceed to Container Details (Containerised) or Cargo Details (Non-Containerised) for review and updates.

**Applicable to Customs Agents only)** * **Afghan Transit**: Select BL type as 'Afghan Transit'. The NTC number field will be populated upon licence number selection. Select the relevant NTC number from the dropdown and click Submit. * **Uzbek Transit**: Select BL type as 'Uzbek Transit'. The NTC number field will be populated upon licence number selection. Select the relevant NTC number from the dropdown and click Submit. * **Tajik Transit**: Select BL type as 'Tajik Transit'. The NTC number field will be populated upon licence number selection. Select the relevant NTC number from the dropdown and click Submit. * **EPZ**: Select BL type as 'EPZ'. The EPZ number field will be populated upon licence number selection. Select the relevant EPZ number from the dropdown and click Submit. * **UAB**: Select BL type as 'UAB'. The Passport number field will be populated upon licence number selection. Enter the Passport number and click Submit. * **Vehicle Baggage**: Select BL type as 'Vehicle Baggage'. The Passport number field will be populated upon licence number selection. Enter the Passport number and click Submit.

* **Customs Agent**: No, the Delivery Order cannot be modified. * **Trader**: No, the Delivery Order cannot be modified. * **Shipping Agent**: Yes. Shipping agents can modify the DO validity date, remarks, notify party, and sync with BL revisions. For Containerised DOs, empty container return conditions can also be modified.

No. A Delivery Order cannot be split. One House BL can have only one Delivery Order.

* **Customs Agent (Containerised)**: On the list of Delivery Orders, click the three dots under the Action column and select View. Click Next to view Requestor, Consignee, Notify Party, Shipper/Exporter, Requestor Documents, and Container Details. * **Customs Agent (Non-Containerised)**: On the list of Delivery Orders, click the three dots under the Action column and select View. Click Next to view Requestor, Consignee, Notify Party, Shipper/Exporter details, Requestor Documents, and Cargo Details. * **Trader (Containerised)**: On the list of Delivery Orders, click the three dots under the Action column and select View. Click Next to view Container Details. * **Trader (Non-Containerised)**: On the list of Delivery Orders, click the three dots under the Action column and select View. Click Next to view Cargo Details.

* **Customs Agent & Trader (Containerised):** Click Extension Requests on the DO List screen, click the three dots under the Action column, and click the Request Extension button. Select the relevant Container Number(s) and click Submit. * **Customs Agent (Non-Containerised)**: Click Extension Requests on the DO List screen, click the three dots under the Action column, and click the Request Extension button. Add Remarks and click Submit. * **Trader (Non-Containerised)**: Click Extension Requests on the DO List screen, click the three dots under the Action column, and click the Request Extension button. Add extension request remarks and click Submit. * **Shipping Agent**: Click Extension Requests on the DO List screen, click View Request, set a New Validity Date, add remarks, check "Create in PCS" for invoice, enter invoice details, and click Approve Create Invoice.

(Applicable to Shipping Agents only) From General Details, click Invoice > Create Invoice. Select the type, enter the invoice number and details, add rows via "Add New," then click Generate Invoice and press OK.